Frequently Asked Questions

Got questions? We have answers to help you navigate your university placement.

Is the cluster calculation accurate?

Yes. We use the official weighted formula provided by the Kenya Universities and Colleges Central Placement Service (KUCCPS). The formula takes into account your overall grade and your performance in specific cluster subjects.

What is the KES 70 fee for?

The fee covers the cost of our DeepSeek V3 AI processing and provides you with a full, personalized career report. This includes all 20 cluster scores, detailed course recommendations, and market demand analysis that isn't available in the free version.

How often is the cutoff data updated?

We update our database whenever KUCCPS releases new historical cutoff data. Our current system is optimized for the 2025/2026 academic year using the most recent available statistics.

What if I don't receive my report after paying?

Don't worry! If your report doesn't generate automatically, simply refresh the page. Our system checks for your payment session using your phone number. If you still have issues, contact us at support@courses-helper.ke with your M-Pesa transaction code.